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- Products are returnable within the applicable return window of 2 days only if you’ve received them in a condition that is physically damaged or with manufacturing defect.
- Return will be processed only if:
- it is determined that the product was not damaged while in your possession;
- the product is not different from what was shipped to you;
- the product is returned in original condition (with manufacturer’s box and MRP tag intact).
- If you have received a mask with manufacturing defect, a replacement will be applicable, only if the exact same item is in stock.
- Return will not be processed if the product has been used while in your possession.
- We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.